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Frequently Asked Questions
Frequently Asked Question in Cambodia Question: What type of hotels is there in Cambodia? Answer: Cambodia is a modern country and many parts of it are developing at a swift rate. The tourism industry is the second largest industry in the country. Therefore, you will find international 5-star hotels such as the Intercontinental Hotel, Raffles Hotel le Royal, Le Meridien Hotel, and Sofitel, along with a multitude of chic boutique hotels. Additionally, there are more affordable hotels and guesthouses of various sizes and grades to satisfy tourists’ requirements and budget. Question: Can I find accommodation for around US $10 per night and what can I expect? Answer: $5-$10: May get you a room with a bed and a fan at a backpacker-friendly guesthouse. Most of these will provide a clean mattress with sheets that are changed only when you leave. You may have to share a common bathroom. Some rooms may come with hot water, many not. $10-$20: May get you a more comfortable room with an air-conditioner, a bed, and a clean bathroom. Don’t expect any frills, though some rooms may provide a fridge and cable TV. Some small guest houses have their rooms cleaned daily. $20+: This falls under small hotels and guesthouses. As the price rises, you may expect extras, such as TV with full cable, DVD player, breakfast, pool and sauna, etc. Question: Should I bargain for everything I wish to buy in Cambodia? Answer: Not necessarily. If an item carries a price tag, you're not expected to bargain. You are not expected to bargain at a restaurant either. However, it’s only human to wish for a better deal and it is expected of tourists to do so at markets and tourist sites. A little friendly negotiation can sometimes make buying more fun. Question: What shouldn't I do when bargaining in Cambodia? Answer: Cost of Visiting Food & Beverages Concerns Getting around Getting there and away In Siem Reap, moto-dops and tuk-tuks are plentiful. Siem Reap is a small town, so rides usually don't cost more than a dollar or two within the town itself. However, you can also book these vehicles by the day and negotiate on a day-rate with the drivers. Money Matters Question: Are there ATMs in Cambodia? Answer: ATMs can be seen almost everywhere around major cities in Cambodia. These machines operate 24/7 year round. Question: How can I have money sent to me in Cambodia? Answer: Using the money-transferring services at Western Union is the easiest and most reliable way to receive and send money from abroad. Western Union transfers are almost immediate. You can also receive money via wire transfers from any major bank in the country. In most cases, all you need is a passport. Question: Should I bring Traveler Cheques to Cambodia? Answer: Traveler cheques can be quite easily cashed at all major banks. The banking facilities in Cambodia are very modern and adequate. Question: Can I use drugs in Cambodia? Answer: NO. Drugs are illegal. However, like anywhere in the rest of the world, people tend to defy the law. Be forewarned: Cambodian jails are no fun. If you do try to tempt fate, be aware that although drugs are generally cheaper here than the rest of the world, quality and dosage vary dangerously. Methamphetamines are often passed off as ecstasy, heroin is commonly passed off as cocaine, and so on. Overdoses are not uncommon. When visiting Cambodia, please try to enjoy a drug-free vacation. Question: What is the night life and entertainment like after hours? Answer: The main entertainment and bar precinct is Pub Street and it's a thriving night spot with many restaurants, bars and street stalls, all complemented by the busy night markets, the ideal place to pick up a bargain. (All drop-off and pick up spots on our regular free shuttle bus service). Question: What is the local currency? Answer: The local currency is Cambodian Reil, however most transactions are in US$. Question: Will the language barrier be difficult? Answer: Angkor miracle resort & spa has multilingual staff and if you require tour guides to match your particular language requirement, we can organize this for you from our tour desk. Question: Is Cambodia and Siem Reap a safe and stable environment? Answer: Yes, there is very little incident of illegal activity towards visitors and tourists are well respected. Question: Is public transport readily available? Answer: Yes, Taxi, Remork (Tuk Tuk), Moto, and limousine are the most common forms of local transport and they are reliable value for money. Longer distance destinations are serviced by regular coach companies and airline flights. Question: Is the water safe to drink? Answer: Yes, however for your comfort we supple two bottles of complementary water daily to assist in setting visitors minds at rest. Question: What types of activities would you recommend? Answer: Siem Reap and the surrounding Angkor region have many attractions sure to satisfy the adventurer in all of us. Apart from the obvious opportunity to drink in the sights and sounds of the local culture below I have listed just some of the other activities available: (Night Club, Karaoke and more ...)
Question: Should I bagin for everything? Answer: No. If an item has a price tag then you're not expected to bargain. You are not expected to bargain in a grocery store or restaurant either. The main venues for bargaining are the local markets, where the price will probably be a little flexible, although not as much as in neighbouring countries. Question: What is the best way to bargain? Answer: With a smile and a friendly attitude. The point of bargaining is not to make sure the merchant loses money but rather to get a price that both you and the merchant will be satisfied with. Often bargaining in Lao -- all you really need to know are the numbers, how much (tao die), cheap (took) and expensive (peng) -- will reap great rewards. Question: What shouldn't I do when bargaining? Answer: Yell, scream or behave like a rude foreign tourist, throw your money at the vendor, refuse to buy after the vendor has accepted your price or go red in the face arguing over 1,000 kip. And don't lose your sense of humor -- you are supposed to be having fun. Question: How much should I budget per day? Answer: A typical budget in Laos is around US$15-20 a day. You can get by on less or a lot more, but for $20 you'll get an okay room and three meals with some left over for transport. If you are planning on travelling a lot then $20 probably will not cut it as the cost of transportation will push it up. Likewise if you going to very few places, then you can get away with less. Question: What is the bare minimum I could survive on? Answer: Assuming you're sitting around by the river doing nothing, you could survive on about US$7 a day: $3 for a basic room, $3 for food if eat only noodle soup and Lao street food, and $1 for water and other minor costs. Question: What is the best way to spend less money? Answer: Don't drink alcohol. Imported spirits are very expensive, and beer is a little pricey too when compared to food. Take public transport from bus stations over private transport organised by tourist agencies. Stay in the smaller towns, where prices in general tend to be much cheaper than in the big cities. Question: Can I drink the tap water? Answer: No, not even the locals drink it. Rely on bottled water, which is cheap and available everywhere. If you want to reduce the plastic you use, many places will refill your bottle for even less than it costs to buy a new one, or even for free. In larger cities the tap water is OK to brush your teeth with, but be careful not to swallow. Question: Is there good vegetarian food in Laos? Answer: The Lao as a rule are not vegetarian, and generally do not understand why foreigners would choose not to eat something that is traditionally prized on the dinner table. In many restaurants, however, they are becoming used to foreigners' odd culinary tastes. Vegetarian options are often highlighted or in a separate section, although it's not unusual to see items such as "vegetarian salad with pork/chicken/beef." They mean meat, not a soy substitute. If you're in doubt, tell them kin sinh bo dai. If you're really strict, it is probably worth learning how to make it clear that you do not want fish sauce: bo sai nam pa. A dash is often used to add salt to a dish. Vientiane has a limited range of vegetarian-targeted places, but other than that you're in for a lot of variations on vegie stir-fries. Question: How reliable is the public bus system? Answer: It depends on where you are, and what you mean by reliable. Generally they're pretty good, particularly on more popular routes and between tourist destinations. Prices are set and you and your belongings will be pretty safe. Different kinds of vehicles are used, generally dependent on the usual volume of passengers, the distance to be travelled and the quality of the roads. These encompass everything from large VIP buses (just a marginally more modern bus than usual, often with air-con but not on the same scale as Thailand's VIPs) through smaller Chinese buses to trucks to songthaews of varying sizes and small jumbos which are really just overgrown tuk tuks. Departure times are often dependant on the number of passengers; waiting until there are enough before leaving. Be sure to get on early to make sure you have a seat, as small plastic stools (or bags of rice) will be placed in the aisles for unseated passengers… which is better in turn than standing room only. The Lao idea of full to capacity is very different to the western one. Toilet stops on a bus will often be very brief and near a convenient clump of bushes by the side of the road. Longer journeys will be broken up at /spanquot;mso-spacerun:yesquot;Arialbsans-serif class=quot;Arialmealtimes with stops at roadside cafes, where the staple is either noodle soup or steamed rice with a selection of pre-cooked stir fry dishes to choose from. Vegetarian options are often limited, and if you're strict you should bring your own food. Question: Is it easy to rent a car or motorcycle? Answer: Yes, depending on where you are and the local government laws at the time. In certain places, foreigners are banned from riding motorbikes in particular, but occasionally bicycles too. Where it is possible, you'll be expected to leave your passport at the place where you make the rental. Question: How do I get from the airport into town? Answer: Both Vientiane and Luang Prabang have international airports. Both have taxis (Vientiane) or tuk tuks (Luang Prabang) waiting to take passengers after each incoming flight. Prices are set, and placards advertise what they are. From the airport to the centre of Vientiane town costs $5 and this small car will hold a maximum four passengers or three if you have even a moderate amount of luggage. If you're really struggling for cash it is often possible to go out of the airport to the highway and flag down a passing share tuk tuk, which will cost around $2-3 per person, but the hassle, time and energy required make this an option only for those on the tightest of budgets. In Luang Prabang the only option is to take a tuk tuk to town at the set price of 50,000 kip ($5). These will take up to 5 passengers and the drivers will often do the work of finding other passengers if you are alone. Question: Is it safe to fly with Lao Airlines? Answer: In the past Lao Airlines had a bad reputation because they used substandard planes which were not well maintained, a number of which crashed. In recent years they have improved their standards, and have even leased their first jet, an ex-Ansett (an Australian airline) one. The planes to be concerned about are the old 'Y' planes (check the schedules). These do not now usually fly the more popular and regular routes, which are serviced by ATRs. The planes flying internationally are often codeshare with, for example, Vietnam Airlines. Question: Are credit cards accepted? Answer: Not generally, but most top-range hotels and some large-ticket item shops will accept them. Very few restaurants and bars accept them. Most travel agents prefer cash but can organise credit card payment. Most will take a 3.5% fee on top of the price. Question: How can I have money sent to me in Laos? Answer: Western Union in Vientiane is the easiest way to receive money, though the fees are substantial (sender pays). You can also receive money via wire transfer at the foreign exchange sections of the 'foreigner bank', BCEL. In most cases all you need is a passport Question: Should I bring travellers cheques, credit/debit cards or cash? Answer: Most people now go a mix of cash, credit and debit cards and travellers cheques. Laos has no ATMs, so you need to rely on exchange booths and will need to manage your money a bit more carefully than in say Thailand, where every corner has an ATM. You can get an advance on a Visa card in most major towns, but need to go inside the bank during its limited opening hours. For cash, bring US dollars or baht, which you can exchange nearly anywhere, and occasionally use directly Question: Should I tip? Answer: In most places in Laos, tipping is not expected though as always it is appreciated. If you want to tip, 10% percent is pretty generous Question: Can I use drugs in Laos? Answer: Yes, you can, but you're tempting fate and breaking the law. You really do not want to be incarcerated in Laos. Marijuana is most widely available in the cities, with opium in small country villages, where it is used legally as a pain reliever for very old people who have worked in the fields their whole lives. Other drugs are available, though none are legal. The Lao government requests that travellers do not engage in "drug tourism" for countless reasons, not least because it results in young Lao people getting addicted, and unable to contribute to a society that heavily depends on everyone's participation. And they don't have the same detox facilities if they become addicts as we do in the west, making it more likely they'll really stuff up their lives if they become regular users. If you do try to tempt fate, be aware that although drugs are generally cheaper than in the west, quality and dosage vary tremendously. Methamphetamines are often passed off as ecstasy, speed and all types of other trash is passed off as cocaine, and so on. We have heard direct reports of sudden deaths of travellers after taking unidentified drugs. Question: Is Laos a safe place to travel alone to? Answer: In a word, yes. As with just about anywhere in the world, you are safer travelling with others, but as long as you use your common sense, travelling alone is generally perfectly safe -- tens of thousands of people do it every year. Take all the usual precautions: have copies of all your documentation and try to keep in touch with family or friends overseas. There's no shortage of internet cafes across the country, so there's not really any excuse for not occasionally dropping an email in to placate the worriers at home. Better still, send a postcard -- some people still use those. If you ever find yourself in an uncomfortable situation, don't hesitate to ask a local for assistance -- by and large the Lao are very helpful, and even if they don't speak your language, they'll be able to help you find someone who does. Question: Is Laos safe? Answer: Generally speaking, yes. Using common sense means you'll probably get out in one piece. Violent crime against foreigners occasionally takes place, but overall it's safe and women in particular find they feel more secure than in the west. The biggest problems are petty theft, scams and traffic accidents. Question: Are there many internet cafes in Laos? Answer: The major cities have internet cafes, smaller cities will have one or two, although some much smaller country towns (such as Muang Ngoi) have none. Question: Can I travel with a laptop? Answer: Yes. Your biggest problem will be finding places to charge it if you're staying in remote or basic accommodation. Internet cafes will often allow you to hook up to their network. Question: What is mobile phone coverage like in Laos? Answer: Patchy. In urban areas coverage is fine, but rural areas have poorer coverage. Local SIM cards are available for $5, and credit top-up cards are sold everywhere. Some companies have better range than others. Lao GSM cards have the best coverage if you're planning to travel around a lot, while Tango offers free international text messaging, but a limited network. Question: What is the voltage in Laos? Answer: Laos's voltage is 220AC, 50HZ. The plugs in Laos are not standardised and due to large numbers of imports from China and Thailand, all sorts of variations exist. The most common are two-pin plugs. Question: Where can I learn Lao? Answer: A couple of schools in Vientiane teach Lao, but anywhere else it's better to ask around for a private teacher. Learning even the basics makes a huge difference to local interactions (and bargaining results) and is very easy to do Question: What are the Laos visa requirements? Answer: A couple of photos, a valid passport and $30 are the official requirements for a two-week single entry tourist visa. This can be extended within the country for about $3 per day, most easily through agents. Question: What is the weather like in Laos? Answer: Although as with other countries in the world, the seasons seem to be going a bit haywire, generally the dry season lasts from around February to June. Particularly around March to May it can get very, very hot and humid. At this time, farmers cut down forests in the mountains to make sticky rice fields, and the resulting smoky haze means that visibility is reduced. It starts to rain in about July, but is still quite hot. In December and January temperatures generally drop and can get quite chilly, particularly in the evening, although it never hits zero and doesn't come anywhere close to snowing. Northern towns are more mountainous and get colder still, although most foreigners from Canada or England don't find it cold at all. Frequently Asked Question in Myanmar Question: WHEN IS THE BEST TIME TO TRAVEL TO MYANMAR? Answer: Generally speaking, the favorite months to travel are October through January when the days are not so hot, averaging in 32 degree Celsius and nights are in 20 degree Celsius. December and January are the coldest - the temperature may drop to near freezing point at night in the highlands of the Shan State, Kachin State and Chin State in particular. In February the temperature start to rise and March through May it can be unpleasantly hot. But sometime around end of May the south-west monsoon tends to start, bringing rains up to the mid of October. Although traveling in Myanmar during the rainy season is not particularly difficult, some motor roads in central Myanmar may be flooded and occasionally impassable. Question: IS IT STILL COMPULSORY TO CHANGE 200 FEC UPON ARRIVAL? Answer: No, it isn't. This Foreign Exchange Certificate (FEC) system puts a stop and any foreign traveler, regardless of package tourist or Foreign Individual Traveler (FIT), need not to change it any longer upon arrival. Question: HOW MANY KINDS OF ENTRY VISA FOR TOURIST TO MYANMAR? Answer: There are two kinds of entry visa for tourist; EVT (package) and EVT (FIT). EVT (Package) - valid three months from the date of issue and require a tour confirmation letter from an authorized travel agent in Yangon. EVT (FIT) - valid three months from the date of issue but require no tour confirmation letter. Latest Development - Visa-on-Arrival can be arranged for those countries where Myanmar Embassy or Consulate office does not exists. Some special arrangement also can be made upon request for those who have difficulty in obtaining Myanmar visa irrespective of the country. Question: HOW CAN A MYANMAR VISA BE OBTAINED? Answer: At present all visitors, regardless of nationality, must have a valid passport with an EVT (Entry Visa for Tourist) prior to enter Myanmar. EVT can be obtained at any Myanmar Embassy or Consulate offices abroad with validity for 28 days. Application forms in duplicate with three-passport size photos are to be submitted with a fee of US$ 20 or equivalent in their respective currency. Question: CAN I GET VISA ON LINE? Answer: Although Myanmar government has recently tried to issue visa on line at www.myanmarvisa.com the process doesn't seem to work smoothly. Question: HOW DO I CHECK PRICING & AVAILABILITY OF A PACKAGE LISTED ON YOUR SITE? Answer: To check availability & pricing, simply email to us. We are available from Monday through Saturday from 9:00 am. to 5:30 pm. and Sundays from 9:00 am. to 1:00 pm. (Myanmar Standard Time: GMT+06:30) year round. Question: HOW DO I BUY A TOUR PACKAGE OR MAKE RESERVATION WITH YOU? Answer: After receiving agreement for any order, we shall go ahead with necessary arrangements normally takes about two working days. We shall then send a confirmation letter with a booking status to you via e-mail. When necessary, 30 per cent non-refundable deposit is required to secure your booking, and the remaining balance can be settled upon your arrival in Myanmar. Question: HOW FAR IN ADVANCE SHOULD I MAKE MY TRAVEL PLAN? Answer: Due to the seats on domestic scheduled flights and hotel rooms’ availability are rather limited especially during High-Tourist-Season (October through January), our package should normally be booked 4 to 5 months in advance. However, as there is no commitment and no charge for this service, your bookings including any query are more than welcome. Please contact us for details. Question: WHEN & HOW WILL I RECEIVE MY TRAVEL DOCUMENTS FOR MY TRIP? Answer: A confirmation letter with a booking status will be sent to you via email approximately two working days after your initial booking is received. And you will receive your travel documents like flight tickets, hotel coupons upon your arrival in Yangon. Question: DO YOU ACCEPT PAYMENT ON CREDIT CARDS? Answer: No, we don't. We ONLY accept CASH in US Dollar, and credit cards or traveler cheques are NOT accepted in Myanmar for some unfavorable reasons. We would strongly recommend bringing enough cash (US$) for your payment and purchases. Question: DOES YOUR ARRANGEMENT COVER THE INTERNATIONAL FLIGHT FARES FROM MY HOMETOWN? Answer: No, it doesn't. Our tour or arrangement normally begins shortly after the moment you touch down at Yangon International Airport, where our representative will meet you at arrival lounge displaying a Myanmar Elite Tours sign with your name for ease of recognition, and comes to end at Yangon International Airport on your departure day before you fly out of Myanmar. Question: HOW CAN I BUY INTERNATIONAL AIR TICKETS? Answer: It is advisable to buy international air-ticket at your hometown or at your travel starting point, after seeking advice from your local travel agent to get the cheapest fare. Please note no other agents elsewhere can offer you the best airfare for this. Question: WHAT DOES INCLUDE IN YOUR TRAVEL SERVICES? Answer: Our services generally cover all modes of domestic transportations (flight/train/boat), bed and breakfast (accommodation may range from standard to deluxe), transfers and sightseeing in private AC car/van/mini-bus/coach with local English-speaking guide.
Question: WHAT DOES EXCLUDE IN YOUR TRAVEL SERVICES? Answer: Inclusive/exclusive services are exactly mentioned in our quotation chart/letter. Normally meals, escorted guide, entrance and zone fees are optional, and visa fee, international air fares, international airport (departure) tax and personal expenses such as drinks, tips, porter charges, souvenirs, laundry, etc are excluded. Question: Question: DO YOU HAVE ANY CANCELLATION POLICY? Answer: In addition to most airlines and hotels have cancellation policies, Myanmar Elite Tours also maintains a cancellation policy of confirmed arrangements. A cancellation penalty will be imposed as follows: Question: IS MOBILE PHONE ALLOWED TO BRING INTO MYANMAR? Answer: At present the local GSM network does not support global network. Therefore bringing your mobile phone into Myanmar merely means to leave at the custom department upon your arrival and reclaim only on departure. Question: HOW CAN I KEEP IN TOUCH WITH MY FAMILY OR FRIENDS AT HOME? Answer: After your tour confirmation with us we send you the list of all hotels utilized during your stay in Myanmar with their contact addresses including phone and fax numbers, which you leave to your contacts at home. You can send e-mail through hotels or cyber cafe in Yangon, Mandalay and Bagan but free mail servers like yahoo or hotmail can not be accessed in Myanmar. While you are in up country where e-mail service inaccessible, you can then make overseas call or fax through IDD phones available at hotels. However some hotels may not have facilities to communicate internationally. If that's the case we will be happy to forward your message by mean of fax or phone through our Yangon office. Question: WHAT ARE THE HEALTH REQUIREMENTS FOR TRAVELING IN MYANMAR? Answer: No vaccinations are officially required for a visit to Myanmar. Malaria prophylaxis is no longer recommended unless traveling off the beaten track, but travelers should check with doctor regarding the advisability of inoculation against typhoid, hepatitis, tetanus and encephalitis. As medical facilities are rather limited in Myanmar it is advisable to take out a good medical insurance policy before traveling in case evacuation is needed. Question: IS IT SAFE TO TRAVEL? Answer: Generally speaking, Myanmar is one of the safest countries in South-East Asia. Frequently Asked Question in Thailand Question: What's Thailand’s climate like? Answer: There are three seasons in Thailand, although what they are called and when they start is subject to much debate. Question: Are there any poisonous/dangerous animals in Thailand? Answer: Mostly, poisonous animals are found in forests. While participating in an adventurous trip in or near the forest you should be aware of dangerous animals, such as snakes and centipedes. Question: Is it safe to drink the water? Answer: Despite the fact that the authorities have made efforts to make tap water meet World Health Organization standards, very few people drink tap water in Thailand, even the local population. Bottled water is widely used instead. Question: What is the voltage of electricity supply? Do I need to take a converter? Answer: The electricity in Thailand is 220 volts, 50 cycles per second. Question: Are there any international schools in Thailand? Answer: Chiang Mai:158/1 Moo 3, HangDong to Samoeng Road, Bangkok International Academic School Chiang Mai International School Ekamai International School Sathorn, Bangkok 10120 Thailand Nakorn Payap International School, Thailand Ruamrudee International School Thai-Chineses International School Bangplee Yai, Bangplee, Samutprakarn 10540, International Education System Prem Tinsulanonda International School Christian German School Chiang Mai Thai-Japanese Association Dulwich International College Garden International School, Thailand Harrow International School, Thailand International School of Pattaya International School of The Regents(Pattaya Campus) Lanna International School Modern International School Rasami International School St. Andrew's International School Bangkok St. Andrew's International School Samakee St. Andrew's International School Rayong St. John's International School St.Stephen's International School Bangkok 10900 Thailand Thai-Sikh International School Samutprakarn 10270 Thailand Traill International School, Thailand Is it safe to walk the streets at night? Question: What languages are spoken in Thailand? Answer: The main language spoken in Thailand is Thai. Question: Where are the foreign embassies? Answer: Below is a comprehensive list of Foreign Embassy's and Consulates together with their contact information in Thailand A • Australia • Austria B • Belgium Updated! • Bhutane • Boliva • Brazil • Britain • Brunei Darussalam C • Canada • Chile o The Consulate of the Republic of Chile • China • Colombia • Cuba • Cyprus • Czechoslovakia | D o Commercial Section o The Royal Danish Consulate-General • Dominican Repulic Fax: (02) 521-0737 • Ethiopia • European Union F • France o French Consulate G • Gambia • Germany &b#xa;color:maroon;mso-bidi-language:KHMull; Greece o Consulate General H • Hungary o The Commercial Counsellor's Office I • India o The Consulate of India • Indonesia • Iran • Iraq • Ireland • Israel • Italy J o Consular Section • Jordan
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L o Visa Section • Lebanon M • Malta • Mexico • Morocco • Myanmar N • Netherlands • New Zealand • Norway O o The Embassy of the Sultanate of Oman P • Panama • Peru • Philippines • Poland o Commercial Counsellor’s Office • Portugal Q R o Commercial Office • Russia S • Singapore Fax: (02) 287-2578 • Slovakia • South Africa • Spain o Commercial Office of Spain • Sri Lanka • Sweden • Switzerland T • Turkey U • Uzbekistan V • Vietnam • Vatican City Question: Are Internet and email facilities widely available in Thailand? Answer: Internet services are now available at Thailand's leading hotels and at the many “Cyber-Cafes” that are cropping up in all major tourist destinations such as Bangkok, Phuket, Pattaya, Chiang Mai, Chaing Rai, Ko Samui, Hua Hin and many more. Question: When is the best time in the year to visit Thailand? Answer: The best time to visit Thailand is during the winter and summer seasons which run from November to April each year. This is the time when we consider a high season. However, the low season from May to October which coincides with the rainy season features much cheaper accommodation. As Thailand is full of activities, festivals, shopping malls and markets, cultural places, amusement parks to entertain visitors all year round, it is needless to say that Thailand is the place anyone can enjoy at any moment of the year. Question: What is there to see and do? Answer: Thailand's natural wonders are matched only by its cultural marvels. You could spend years just doing experiencing the following attractions and activities: beaches, cruises, cultural events, Thai boxing, learning history, golf, medical tourism, meditation, shopping, Thai cooking classes, camping, trekking, and home stays with local villagers. An adventurous trip may include white water rafting, mountain biking, rock climbing, trekking, and nature study, bird-watching, sailing, canoeing, yachting, sea kayaking, diving and snorkeling. Moreover, you can enjoy Thai culture by attending Thai festivals, entertainment activities, and romantic activities, such as the Loy Kratong holiday. You can go on different kinds of tours depending on your preference such as boat tour, cruise, helicopter tour, nature tour, family tour, and national park tour. You can also enjoy Thai wellbeing through Thai massage, yoga, destination spas and Buddhist meditation. Bangkok features the following attractions: Grand Palace, Wat Pho, Emerald Buddha Temple, National Museum, and Floating Market. Ayutthaya attractions are the Bang Pa In palace, Ayutthaya historical park and wat chaiwatthanaram. Chiangmai features Doi Inthanon and Wat Phra That Doi Suthep as its attractions. Phuket has Patong Beach and many secluded, romantic beach resorts as its major attractions. Krabi and Phan Nga have Rock Climbing, Koh Phi Phi, James Bond Island, and the Similan Islands as their premier attractions. Kanchanaburi is home to the bridge of River Khwai and the seven tiered Erawan waterfall. Nakhon Ratchasima has the national park Khao Yai as its famous attraction. Ko Samui is an attraction of itself with the nearby islands of Koh Tao and Koh Pha Ngan, along with kayaking around Mu Ang Thong Marine National Park. Not even last but certainly not the least is Pattaya, which features Koh Lan, underwater world, and mini Siam as its most popular attractions. However, this is not yet the end of Thailand’s attractions; Thailand has lots more to explore. There are many more attractions in lots of destinations all over the nation which can only be explored by visiting and exploring the country. Question: Is English widely spoken? Answer: In Bangkok, where the major business and commercial transactions are held, English is widely spoken, written and understood. Further, in most hotels, shops and restaurants of major tourist destinations, English and some European Languages are spoken, written, and understood. Question: Can I buy a SIM card for my cell phone? Answer: SIM cards of local Thai network providers are widely sold and may be used to call/text both local and internationally. Question: Is it convenient to make phone calls in Thailand? What kind of phone card is available to foreign travelers? Answer: All the hotels in Thailand provide international phone call service. Public phone booths can also be found at most places in Thailand. Moreover, several types of international phone cards are sold at shops such as the ubiquitous 7-11 chain. Question: What are the work days and hours in Thailand?What about shops and stores hours? Answer: Business and commercial transactions are normally done on a Mon-Fri basis between 8am and 5pm. Most stores are open everyday from 10am to 10pm. Government offices are on a Mon-Fri basis (except on public holidays) from 8.30am to 4.30pm with a 12.00 to 1.00pm lunch break. Banks, on the other hand, are on a Mon-Fri (except on public holidays) schedule from 9.30am to 3.30pm. Question: What should I do if I lost my passport while traveling in Thailand? Answer: In case you lost your passport, make file a report at the nearest police station immediately. Take a copy of FIR report to your national embassy in Thailand in order to issue a new travelling document. Question: What important phone numbers should I be aware of? Answer: Question: I am considering moving to Thailand, where can I get relocation information? Answer: Thailand is well established as one of the world’s most exciting and inexpensive travel destinations and many guests wish to move to Thailand for temporary or even permanent residence. The Thai Government is now actively encouraging “Long Stay” visitors. The popular places to visit for long term stay are Bangkok, Chiang Mai, Phuket, Pattaya, Phang Nga, Hua-hin, Kanchanaburi, and Koh Samui. Information about relocating to Thailand can be procured from a Thai Embassy or consulate in your home country. Check directly with the Thai Government in order to be aware of the most current legal guidelines for those wishing to study or work in Thailand. Be sure to meet all the requirements before you arrive in Thailand in order not to face any problems later on. Question: What is the capital of Thailand? Answer: Bangkok, known in Thai as Krung Thep Maha Nakhon (the rough translation of Krung Thep is “City of Angles”) is the capital city of Thailand. It is located on the banks of the Chao Phraya River, near the Gulf of Thailand, and is the 22nd most populous city in the world. Bangkok has a recorded population of about 7 million, but the actual number is thought to be much higher. The city is a major economic and financial center of Southeast Asia. Bangkok has one of the fastest rates in the world for construction of high rise buildings. The city's wealth of cultural sites makes it one of the world's most popular tourist destinations. Bangkok became the capital around 1782 when “King Rama I” decided to move across the river from Thonburi, as he thought it was a better place to defend the city from invaders. Former Capitals include the cities of Ayutthaya and Sukhothai, now both UNESCO World Heritage Sites. Never loose, your patience or show your anger now matter how frustrating or desperate the situation because this is considered a weakness in Thai society. It is important to cultivate an air of diplomacy when traveling in Asia. Conflicts can be easily resolved with a smile. Dress code is also important. Thais like to dress smartly and neatly. Do not wear revealing clothing such as shorts, low cut dresses, and bathing suits as they are considered as improper attire in Thailand. Keep in mind that this type of clothing is only acceptable in the beach. It is advisable to wear long skirts or long trousers when entering a temple. Remove shoes when entering houses and temples. Public display of affection between sexes is frowned upon. Avoid touching people. The head is the highest part of the body, so avoid touching it. The feet are the least sacred, so avoid pointing it at anyone or kicking them as it is extremely insulting to do so. Thais usually do not shake hands. The ‘Wai’ is the usual greeting. The hands are placed together and raised upwards towards the face while the head is lowered with a slight bow. The height to which the hands are held depends on the status of the people involved. The higher, the more polite. In case of monks, higher dignitaries, and elderly, hands are raised to the bridge of the nose, while with equals only as far from the chest. Young people and inferiors are not Wai’d but a slight nod is acceptable. Do not blow your nose or lick your fingers while eating. While Thai people may commonly pick their noses they have high table manners. The right hand must be used when picking up food eaten with fingers. When entering a foreign culture for the first time, it is highly likely to make a mistake. If you do so in Thailand, just smile or ‘Wai’ and you will be forgiven. Frequently Asked Question in Vietnam Question: Visa Masters? Answer: 1. Do I need a visa to visit Vietnam, Cambodia and Laos? Cambodia visa: Laos visa: Vietnam visa; Vietnam visa on arrival: Luxury Travel can arrange for your visa upon arrival to Vietnam by sending you the visa on arrival pre-approved letter. With this letter you can get a Vietnam visa stamp upon arrival at Tan Son Nhat Airport, Ho Chi Minh City, Danang airport or Noi/p Bai international airport in Hanoi. This letter is a complimentary for our tour guests only. Upon arrival at your airport, you can expect to fill out a simple form. Kindly prepare two passport sized photos for each traveler and a USD$25 stamp fee per person. Expect to wait about 15 minutes for processing. Kindly contact a Luxury Travel advisor if you want us to arrange this visa on arrival pre-approved letter once your booking has been confirmed and provide us the following information: 1) Full name on passport Special note: Upon receiving the pre-approved visa, we will send it to you right away. Kindly print it out and show it when needed. Upon arrival at Vietnam's airport, expect to fill out a simple form. Kindly prepare two photos, USD$25 for stamp fees per person and expect a 15 minutes wait time. Be advised that we process visa on arrival for our in house guests only. Kindly do not contact us if you only desire visa service. Please make sure that you have your passport, that it is still valid for six months and contains two white pages. If you book services with Luxury Travel, we offer you this complimentary visa approved letter. Kindly contact our travel advisor if want this free visa service once your booking has been confirmed. http://luxurytravelvietnam.com/blog/?p=1041 -------------------o0o------------------- Making a Reservation with www.siemreaptravetour.com As soon as we receive your request we will contact your chosen hotel to confirm the reservation. It is our policy to reply to all requests within 24 hours. Please read our Deposit and Cancellation policy before making payment Question: Do you have tours available on specific dates? Answer: Almost our tours are daily departure.To make a booking, you must submit a reservation form and provide your credits card details. Then we process the booking and reply to you within 24 hours. Question: I don't want to make a reservation online, what can I do? Answer: You can reserve by phone or by fax : You can call our 24/7 call center hotline at ++ 84.912 303 096 or ++ 84.4.3927 4120 or send us a fax using our form at ++84.4.3927 4118. Question: Can I make a reservation directly through a travel agent? Answer: Yes, of course if you would like to make a reservation directly with the tour operator or travel agent you will need to contact them directly. However, we are in good position to make the offer, make the booking and run the trip as we are a local tour operator. Question: What if the preferred hotel is not available? Answer: You will be notified via an e-mail (within 24 hours after placing your order) and we will do our best to suggest or book an alternative similar hotel based on your preferences ando our experience. Question: What is the latest time that I can make my reservation? Answer: We can only guarantee bookings made at least 3-working (not including Sun & Public holidays) before the departure date. Question: How far ahead can I book? Answer: You can book as far as 24 months in advance, but please ensure you remember you have made the reservation. We will charge USD$100 non-refundable deposit and require full payment 30 days before departure. You can expect to receive the invoice as a reminder well in advance of your trip. Question: How do I make a reservation for someone else? Answer: To complete a reservation for someone else, simply type in his or her name instead of yours for guest name. Use the billing address for the credit card you are using as the address. Don't forget to use your email address to receive your confirmation information. Question: What happens to my tour booking if my flight is delayed? Answer: Please inform us and the hotel immediately as any changes or fee will depend on the hotel policy. We will also try our best to offer you similar ground services. Question: It's reliable to book online? Answer: Making an online reservation is easy and safe. Just complete the secure reservations form (SSL - 128bit), making sure that you give us your e-mail address.. As soon as we receive your request we will reply within 24 hours. -------------------o0o------------------- Confirmation of my reservation Question: What is a “confirmation voucher”? Answer: Once the service you have booked is confirmed, we will send you an email confirmation voucher detailing all the reservation and price conditions. We invite you to make a printout of this voucher to be kept and presented when requested. Your voucher will be accompanied by a booking confirmation number. Make sure to have it in hand upon arrival or hotel check in. Question: How Long Does it Take to Get Your First Proposal Letter From Luxury Travel? Answer: Upon receiving your request, you will receive the first acknowledgement to reassure you that we are giving your request immediate attention. Rest assured that your request is always our top priority. The full detailed proposal will be in your inbox no later than 24 hours or within 48 hours in the case of public holidays or special events. -------------------o0o------------------- Changing/Canceling a reservation Question: What is your cancellation policy for hotels/tour reservations? Answer: + NON REFUNDABLE deposit of USD$100 for hotels and air ticket booking upon services confirmation + 60 days before arrival: No cancellation charge. We Guarantee 100% Money Back. + 30-59 days before arrival: 5% cancellation charge. + 15-29 days before arrival: 10% cancellation charge. + 8-14 days before arrival: 40% cancellation charge. + 7 days or less cancellation notice: No refunds *** Non refundable deposit and banking service fee will be forfeited in all cancellation cases. Question: How about the Credit Cards Refunds? Answer: Please note that refunds will be made to the card you used to make your reservation. All credit card refunds will be processed in a timely manner. The refunds process is dependent on your billing cycle with the credit card company. Once the refund instructions leave our office it can take anywhere from 15-45 working days for the proceeds to arrive in your account. For more information on the refund, feel free to contact to our accounting department by email: nhan@luxurytravelvietnam.com -------------------o0o------------------- V. Children Question: Do children receive discounted rates? Answer: Yes, we are a child friendly company and we apply the following discounts: Question: Do children under 12 years old stay in the same room with their parents? Answer: Generally children under 12 years of age stay for free in their parent's room using the existing bedding. The age requirement differs depending on the specific hotel's policy. The general policy concerning room and breakfast charges for children traveling together with their parents or family is as follows: Children more than 12 years of age: Any child this age is considered an adult by the travel industry. Normal charges will apply both for the room and the breakfast. Free baby cots are only available for children under 2 years old upon request. -------------------o0o------------------- Question: Why is the price different from when I last checked and/or in comparasion with my last stay? Answer: This normally depends on market conditions and currency fluctuations. During peak tourist season, conventions, fairs etc., the prices are likely to change. However, once booked, the price for your hotel is fixed at the time of reservation. Question: What does “Save up to 75% off” mean, as stated in your advertisement? Answer: We book thousands of rooms with hotels and resorts in Vietnam and we often get the special wholesale contract rates, which savings are passed on to you. These savings can be up to 75% off regular rates, but no matter what, we guarantee you will get the best room rates, so book today! Question: Can I book/ pay directly to the hotel? Answer: No. The rates displayed on Luxury Travel’s website are available only through our Vietnam hotel and resort reservation service. Hotel walk-in rates are up to 75% more expensive. Our online agents are able to assist you with alternative hotels in case of non-availability and with other travel requirements which individual hotels cannot. All reservations on LuxuryTravelVietnam.com must be paid for in advance upon receiving confirmations from us. This is the only way to guarantee occupancy at the hotels and keep our prices low. -------------------o0o------------------- Question: What are the different room categories? Answer: Unless stated otherwise, hotels generally place their bedrooms within four different categories: The actual differences between the bedrooms varies from one hotel to another, with executive being the highest standard of room. Single Room Twin Room Triple Room Quad Room Please specify which option you require when sending your reservation form. We can also assist you in seeking accommodations that can suit more than four people in a room. Please specify the number of people in your party when completing your reservation request form. Question: What are the check in and check out times? Answer: The normal policy of hotels for check in time is after 14:00 hours and check out before 12:00. Early check in or late check out is available depending on the room's availability. An extra charge may be applied. Question: What does “rack rate” mean? Answer: Every hotel has what is known in the hotelier industry as a "rack rate" (also known as full rate or published rate). These are the top rates a hotel charges their guests. While few guests actually pay this rate, hoteliers use these rates as a basis for discounting. Most hotels routinely offer discounts ranging from 10-30% simply for the asking. Many business hotels offer bigger discounts on weekends when few business people travel. Likewise, resort hotels often discount their rates during the week and slash their rates during the off-season. Obtaining these discounted rates is often simply a matter of requesting the "corporate rate", "weekend package", or "low-season discount". Since Luxury Travel books thousands of rooms with hotels/resorts in Vietnam and Indochina, we get the wholesale contract and we pass this saving on to you. You can save up to 75% off rack rates. Book Online With Us Today! Question: What meal is included? What is the restaurant like? Answer: The breakfasts are included in the hotel. Others meals are included as stated in the itinerary. We use local restaurants for all our trips and we select restaurants based on our experiences, client satisfaction, location and cuisine. Question: Can I have vegetarian food? Answer: Yes, of course, you just select your preference on the special request section of the reservation form. Question: Is it safe to travel in Vietnam ? Can I travel solo? Answer: Traveling in Vietnam is generally safe. You can travel solo. Women and independent travellers have found it relatively hassle-free and easy to travel throughout the country. However, when traveling anywhere in the country, travelers should exercise caution and use common sense ty incidents. Question: Do you recommend a Travel Insurance? Answer: We strongly recommend that all clients take our comprehensive travel insurance when making a booking. This covers loss of deposit and other monies through cancellation, loss or damage to personal baggage and loss of money, medical expenses, and additional expenses to cover hotel accommodation and repatriation costs should any services need to be extended or curtailed due to illness or other insurance risk. Question: How do I get around? Answer: Today's visitors can choose from the following means of travel depending on their time constraints and budget: Bicycle. If you are active traveler, it is great to cycle in and around Hanoi, Hue, Hoian, Nha Trang and the Mekong delta. Cars/bus/mini van All motor vehicles used for overland trips are modern and air-conditioned, ranging from a car to a 45-seat coach, depending on the size of the group. In Vietnam, motor vehicle rentals are accompanied by a driver as tourists are prohibited from renting cars and driving on their own. Considering the chaotic traffic, one will come to understand why it is better to leave the driving to the expert local drivers! Minibus (26 seat): 10-16 passengers Minivan (16 seat): 3-9 passengers Car (4 seat): 1 or 2 passengers Boats and/or Hydrofoil Local 12-24 seat boats are used for cruising in Ha Long Bay and smaller wooden passenger boats are used on the Mekong River. Hydrofoil services have recently become available and, depending on the distance traveled, can reduce total travel time by up to one third. Currently, there are daily services from Ho Chi Minh City to Vung Tau; Ho Chi Minh City to Can Tho; Ho Chi Minh City to Chau Doc; Rach Gia to Phu quoc Island and vice versa. In the north, there is daily hydrofoil service from Hai Phong to Cat Ba Island and vice versa. Planes and departure taxes Vietnam Airlines and Pacific Airlines are the two national carriers all domestic routes within the country. Currently,these fleets includes newly leased Boeing 777-200, 767-300, Airbus A320s, ATR 72s, and Fokker 70 aircraft. Long distance routes are often flown by contracted foreign pilots, mostly British, Australian or French. Expect delays or even cancellations during the rainy season due to bad weather conditions. There is no domestic departure tax. An international departure tax is charged for international flights (USD$14 at Tan Son Nhat, Danang and Noi Bai airports). Trains The Reunification Express is the single railway track that links Hanoi to Ho Chi Minh City, covering a distance of 1726 km. There are several departures daily to the two major cities. The entire trip can take between 30 and 42 hours, but can of course be broken up by stops en route. Most of the carriages, with the exception of the new SE, S and E trains, have not been upgraded since the 80’s.. They are usually equipped with fans and one basic toilet facility per carriage. Air conditioned soft sleepers are a new addition to the rolling stock and have four berths per compartment. There is a choice between soft-cushioned seats and sleeping berths, the latter being recommended for overnight journeys. Train travel might not be the most comfortable or most efficient way to get around, but it does give you the opportunity to interact with the people and see the country from the perspective of the Vietnamese themselves. If you approach your trip with an open and flexible mind, it can be one of the highlights of your trip. Vietnam has now 5 star train service from Hanoi to Sapa and Hanoi to Danang on the Victoria Express. Saigon to Nha Trang and vice Versa is also available. www.victoriahotels-asia.com and www.5starexpress.com.vn Question: Can I have references for your company? Answer: We have been professionals in the tourism industry for more than 10 years. We are a multiple award winning company and a member of the Ministry of Tourism, Hanoi Department of Tourism, PATA and ASTA. Also, our company has been nominated as the best luxury tour company in Vietnam by the readers of the Vietnam Economic Times. Question: Who can I contact if I need immediate help? Answer: If traveling with your tour guide, please contact him first. If this does not resolve your issue , you can contact our Customer Service Manager in French, English and Vietnamese twenty-four hours a day: ++84.912.303.096 - Mr. Pham (English, French and Vietnamese) or ++84.913 585 763 - Mr. Cuu Hung (English). Question: Is there someone pick up me at airport? Answer: Our tour package is generally airport to airport, so check if your airport transfer is included in our services voucher. Question: Can I use my reward points from Accor, Mariott, Starwood, Hilton etc. on your site? Answer: No. Only reservations made directly with the participating hotels can use reward points. However, if you are a Golden Lotus Member of Vietnam Airlines, you can accumulate points with their selected partner hotels. Question: Do you have e-tickets in Vietnam? Answer: Vietnam Airlines, among very few airline companies, offers electronic ticket. If an electronic ticket is available, we will issue an electronic ticket instead of a paper ticket, unless a paper ticket is specifically requested by the customer. Electronic tickets will be emailed or faxed to the customer. Question: How can I receive delivery of a paper airline ticket? Answer: The method and cost of delivery of the ticket will depend on your location and your preferences. For customers in Hanoi and Ho Chi Minh City, we offer free delivery of your tickets to your local residence or office address. For customers in Vietnam, but outside of Hanoi or Ho Chi Minh City, tickets will be delivered by EMS at the customer’s expense. For customers outside Vietnam, tickets can be purchased in advance and held for delivery later to a hotel or resort or can be shipped internationally at the time of purchase. International shipping is available by Federal Express, DHL or a local provider within Vietnam. All shipping fees will be paid by the customer. For international flights to Vietnam (Saigon, Danang or Saigon) we recommend you to purchase at home for a better deal and we will take care of the rest when you arrive. Question: Can I change the travel dates after issuing the tickets and hotel vouchers? Answer: Packages usually have certain booking terms and restrictions and date changes may be subject to charges or not permitted. Question: You are a luxury tour company. When I purchase a standard tour package from you, Can I Expect the Luxury? Answer: No, We Sell Luxury Products and Non Luxury Products. The Tour Packages Are Mentioned Clearly: Standard (2 star hotel), Superior (3 star), First Class (4 star), Deluxe (5 star) and Luxury (luxurious 5 star accommodation and service). However, you will enjoy our high quality service for every tour categor. We are here to ensure a worry and hassle free holiday in our country. Question: What is the difference between adjoining and connecting rooms? Answer: No, We Sell Luxury Products and Non Luxury Products. The Tour Packages Are Mentioned Clearly: Standard (2 star hotel), Superior (3 star), First Class (4 star), Deluxe (5 star) and Luxury (luxurious 5 star accomodation and service) based mostly on the accommodation and Style of The Package. You Expect You Pay for What You Get in Return. Overall Whatever the Standard or Luxury, You Enjoy Our High Quality of Service for Each Tour Package Caterogy You Purchase. Our Team Ensure You The Best Value For Money and Our Local Travel Experts Are Available Around The Clook For Your Support. We Are Here To Ensure A Worry and Hassle Free Holiday in Our Country. Question: I would like to pay USD cash on arrival and am happy to provide my credit card details to guarantee the booking. Is this possible? Answer: At Luxury Travel Company, we accept the method of payment which is the most convenient to our guests. You can pay us in cash on arrival and a credit card is just to guarantee your booking. However, any cancellation at the last minute will be automatically chargedto your card. Please see our booking conditions. Question: Which airlines fly to Vietnam? Answer: There are many airline companies which fly to Vietnam every day. From Europe, you can fly with Air France ( http://www.airfrance.com ), British Airway ( http://www.britishairways.com ), Lufthansa ( http://www.lufthansa.com ), Eva air ( http://www.evaair.com ), Vietnam Airlines ( www.vietnamairlines.com )... From Asia, Thai Airway ( http://www.thaiairways.com ) , Japan Airlines ( http://www.jal.com/en ) , Malaysia Airlines ( http://www.malaysiaairlines.com ), Singapore Airlines ( http://www.singaporeair.com ) ... Tiger Airway ( www.tigerairways.com ), Air Asia ( www.Airasia.com ), Pacific Airlines ( www.pacificairlines.com.vn ), Siemreap Airway ( http://www.siemreapairways.com )… If you are from the USA , Vietnam Airlines ( www.vietnamairlines.com ) and American Airlines ( http://www.aa.com/index_us.jhtml ) are the best choice This website is recommended for searching all flights you want http://www.airline-network.co.uk/index.asp Question: We have our international tickets to and from Vietnam. We have booked a tour package using regional and domestic flights. Could you please advise what will be happening with our internal airline tickets for travel within Vietnam how will we be given these? Answer: When you receive our service voucher confirmation, all services you have booked with us, including domestic flights, hotels and other logistic services will have been already confirmed. We issue your air tickets in Vietnam for your convenience and to avoid any potential loss. Our tour guide and/or our colleagues will deliver them to you in person or to your hotel in Vietnam. You will enjoy peace of mind as we handle your domestic flights fo ra smooth and hassle free holiday. Question: You have a wonderful website; I want to order your tour packages, service and want to know if the interesting rate is still valid? Answer: These rates on our website are valid until 31 Dec and subject to confirmation from Luxury Travel. Question: Why Should I Book Private Tours or Set itineraries With Scheduled Departure Dates? Answer: While most companies present a number of set itineraries with scheduled departure dates, thus forcing you to fit within their framework, we take a very different approach. At Luxury Travel Co., Ltd, we offer private luxury vacations in Southeast Asia. We offer private vacation itineraries that are personalized and tailor-made to perfectly fit your interests, preferences, and schedule. Whether you are traveling as a couple, a family, a group of friends, an organization, or some combination thereof, we will put together a trip that fits everyone’’s desires and departs when you want! The real beauty of private travel is having flexibility during your vacation. Because you have your own expert guides with private vehicles, you are free to make changes on a whim.There is no bus to catch, no rigid schedule to follow, and no large group with competing demands. This is your vacation, with your own private guides who are there each step of the way to ensure you have the perfect experience. Question: How do you define a private tour? Answer: The term “Private Tour” is widely used and interpreted differently by different tour companies. Some even label their packages “Private Group Tours”, which is often misleading. Our definition of “private tour” simply means your tour, where all ground services are provided by your very own personal guide, with a private vehicle and chauffeur, exclusively for your party and no one else. Beyond the normal guide certifications and standards, our professional guides are further qualified by being specially appointed by our management who set stringent specifications to service Luxury Travel’s guests’. There is no comparison when it comes to the overall experience between a typical group tour and a private journey. Here are some distinctive differences: Guaranteed Departures. Depart when you want! Since our private tours are exclusive to the discerning travelers in your party, you may begin your trip on any day - at your convenience, so long as your flights and hotels are available. In addition to set departure dates, group tours require a minimum number of passengers to operate, which are subject to cancellations if the number of participants fall below some arbitrary number. At Luxury Travel Group Ltd, we guarantee your departure once we confirm your services, usually within 24 hours from time of reservation, so you are protected against any unexpected up-charges, trip deviations or, worst of all, last-minute cancellations. You will enjoy peace of mind with 24 /7 online and phone support. In addition, all of our private programs are fully customizable. We can tailor-make an itinerary that is especially right for you. Flexibility: With a private tour, you decide how your time should be spent and the pace in which your tour is conducted. If you happen to witness a spectacular scenic spot and wish to make a stop for some photos. No problem. But n a group tour, your experience is positively confined to some predefined schedule and at the mercy of other travelers - you simply travel as a group and “go with the flow.” Personalized Service: Besides the numerous advantages from a logistical perspective, a private tour elevates the “intangible” aspects of your trip as well. In a group tour, the tour director simply serves as a narrator – regurgitating facts about the sites on a loud speaker, herding the group from one spot to another. A private guide, on the other hand, enables the traveler to interact with real local residents on an one-on-one, personal basis – ask in-depth questions about a given current or historical event, share each other’s profound interests & insights, and educate one another about the respective cultures & traditions. Some even become lifelong friends after this very unique experience. -------------------o0o------------------- Disclaimer 1. Luxury Travel Co., Ltd makes every effort to ensure that any materials or rates displayed on this website are accurate as at the date of issue.Changes in market conditions or circumstances may occur after the issue date which may make information displayed on this website no longer accurate or no longer reflect the current position. 2. Luxury Travel Co., Ltd hereby expressly disclaim any representation, warranty or undertaking in relation to the accuracy, completeness, quality or adequacy of any contents of this website. We will not be responsible for any loss resulting from your relying on any information provided on this website. 3. Luxury Travel Co., Ltd makes every effort to work with hotels which provide an acceptable standard of service and accommodation for the price paid, we hereby expressly disclaim any representation, warranty or undertaking in relation to the quality or adequacy of any hotel listed on our website. 4. E-newsletters: We collect emails on this website and reserve the right to send its customers, members, visitors, and website users promotional offers by email. You may opt-out of receiving such emails or offers at any time by clicking the unsubscribe link in the email you have received. 5. Website modifications. Luxury Travel Co., Ltd has the right to modify this disclaimer, suspend or discontinue our website. Any modification is effective immediately upon posting to this site without any prior notice. |
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